The threads and messages are for annotating tasks and equipment etc.
GetThreads
Get all threads+messages belonging to the specified object
Input
| objecttype | string | The type of the object for which to retrieve threads. Either “customer” or “todo” or “tool” |
| objectid | number | The id of the object for which to retrieve threads. |
| exclmessages | bool | Set to 1 to exclude the messages |
Output
| threads | collection[ thread ] | The threads |
GetThreadByID
Get a thread.
Input
| threadid | number | The MB ID of the thread |
| exclmessages | bool | Set to 1 to exclude the messages |
| messagedate | date | Only get messages from this date or newer |
Output
| thread | thread | The thread |
GetThreadsByLastChange
Get all threads that have changed.
Input
| changedate | date | |
| changetime | time | |
| resumekey | string | If a partial result is returned, provide the resumekey received along with the partial result, to get the rest of the entries |
| exclmessages | bool | If 1 then the messages are not included |
| ignoreclosed | bool | If 1 then don't sent threads that current user do not have access to |
| onlysubscriber | bool | If 1 then only get threads the current user is subscriber |
Output
| threads | collection[ thread ] | The threads |
| numunreadmessages | number | The number of unread messages in all threads |
| unreadmessages | set | Number of unread messages for each object type and object, see below |
| resumekey | string | Sometimes the entire result cannot be returned because it's to large. In that case a resumekey is returned along with the results. Execute the command again with this resumekey to get the remaining results. |
The unreadmessages field holds a structure like this:
{"todo":{"271":3,"437":2},"tools":{"135":6}}meaning that the todo object with ID 271 has 3 unread messages, the todo object with ID 437 has 2 unread messages, and the tool object with ID 135 has 6 unread messages.
PostMessage
Create or update a message, possible create a new thread.
If the tmessage object has the field threadid set to 0 then a new thread is created, in which case the title, objecttype and objectid fields are required.
If the tmessage object has the field id set to 0 then a new message is created, otherwise the message is update.
Input
| message | tmessage | The message |
| title | string | The title of the new thread |
| tag | string | A tag for the new thread |
| objecttype | string | The type of the object for which to create the new thread |
| objectid | number | The MB ID of the object for which to create the new thread |
| ispublic | boolean | If the thread should be shown on the extranet and elsewhere |
| nextcheckin | boolean | If the messsage should be sent to the next who checks in |
| internalsubscribers | collection[number] | MB IDs of the users who should be set as subscribers when creating a thread |
| externalsubscribers | collection[number] | MB IDs of the persons who should be set as subscribers when creating a thread |
Output
| message | tmessage | |
| thread | thread |
objecttype can be 'todo' or 'customer' or 'tools'.
The fields ispublic and nextcheckin are only used when creating a thread, ie. when threadid is 0.