Problem
When Microsoft Microbizz sends a mail to a user using Office365 as their mail program, the mail is never delivered. Instead the mail is returned with the following error message:
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We are having a crisis meeting in problem management to discus which course of actions to take from here. We'll get back here afterwards expected Wednesday afternoon.
Updates
Wednesday, January 5th 11:10 | We have investigated the issue further, and can narrow the issue down to Office365 users. Users of other Microsoft mail solutions (outlook.com, live.com etc) are receiving mails from Microbizz |
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Wednesday, January 5th 10:03 | We have been in contact with our hosting partner, which informs us that this issue is widespread across their customer base, and that they are working closely with Microsoft to solve the issue. Thousands of solutions across the internet is affected by this. |
Wednesday, January 5th 09:40 | We have contacted Microsoft using official channels. Their automated systems report that our IP address isn't banned. |
Tuesday, January 4th 16:00 | We received the first reports of these errors. |
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