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All complex types are sets, describing objects in Microbizz.

  • All fields in bold are required. If an optional field is omitted and the command operates on existing data, the current value of the field will be preserved.
  • Fields marked with (readonly)

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  • are only provided when receiving objects from

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  • the API; the fields are ignored when transmitting to

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  • the API.


address

typestringDescription of the type of address, eg. 'Home' or 'Nearest depot' or whatever
fullstringFormatted address
namestring
name2string
addressstring
address2string
zipstring
citystring
countrystring
latitudefloat
longitudefloat

...

idnumberCheckin ID in Microbizz
ischeckedinbooleanTrue if the status of this checkin is checked in.
readablestringTextual representation of the place where the checkin occured.
objecttypestringThe object type on which we logged in. Customer or Todo
toolidintIf this checkin regarded a tool, then this is the toolid.
useridintReference to user who performed the checkin.
todoidintThe ID of the task which this checkin regards. Only available if the object type is Todo
customeridintThe ID of the customer which this checkin regards. Only available if the object type is Customer. Please note: If this checkin is on a task, this field is filled with 0 and not the customer ID to which the task is attached.
checkinlatitudefloatGeographical latitude for checkin
checkinlongitudefloatGeographical longitude for checkin
checkoutlatitudefloatGeographical latitude for checkout
checkoutlongitudefloatGeographical longitude for checkout
checkindatedateDate when the checkin occured.
checkintimetimeTime when the checkin occured.
checkoutdatedateDate when the checkout occured.
checkouttimetimeTime when the checkout occured.
createdatedateDate created (readonly)
createtimetimeTime created (readonly)
changedatedateDate of last change (readonly)
changetimetimeTime of last change (readonly)


checkpoint


idnumberCheck point ID in Microbizz
titlestringCheck point title

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idnumberRelationship ID in Microbizz (or zero if new relationship)
customeridnumberID of the customer part of the relationship
customertextstringA textual representation of the customer (readonly)
personidnumberID of the person part of the relationship
persontextstringA textual description of the person (readonly)
titlestringThe title of the relationship
roleididRole id for a role the object is based on.. this cannot be changed once set. instead the cprelationship will be closed and another created
sincedateThe date the relationship was formed
untildateThe date the relationship ended or empty if current
createdatedateDate created (readonly)
createtimetimeTime created (readonly)
changedatedateDate of last change (readonly)
changetimetimeTime of last change (readonly)

customer

idnumberCustomer ID in Microbizz
customernumberstringCustomer number
creditornumberstringCreditor number
namestringName
descriptionlstringAn optional string describing the customer
secondary_textstringA secondary text describing this item; this is used as the search text
iconscollection[number]A list of icon IDs to show on this customer
ourreferencenumberOur reference; must be a valid User ID
ourreferencetextstringTextual representation of our reference (readonly)
theirreferencenumber

Their reference; must be a valid Person ID 

theirreferencetextstringTextual representation of their reference (readonly)
vatstringVAT number (danish CVR)
vatpercentagenumberThe VAT amount in %
publicidstringPublic identification number (danish EAN)
addressstringAddress
address2stringSecond address line
zipstringZip
citystringCity
countrystringCountry
invoiceaddressstringAddress
invoiceaddress2stringSecond address line
invoicezipstringZip
invoicecitystringCity
invoicecountrystringCountry
phonestringPhone no
faxstringFax no
wwwstringWeb address, not URL
emailstringEmail adresse
tradestringCompany trade
teamnumberTeam ID
typeidnumberThe customer type ID
typetextstringTextual representation of the customer type (readonly)
alertradiusnumberGeofence radius (in meters) around this customer
isprospectbooleanIs company a prospect?
issubcontractorbooleanIs company a subcontractor?
isblockedbooleanIs company blocked?
isdeletedbooleanIs company deleted?
invoiceupboolean1 if the parent company is invoiced, 0 if not
longitudefloatGeographical longitude
latitudefloatGeographical latitude
createdatedateDate created (readonly)
createtimetimeTime created (readonly)
changedatedateDate of last change (readonly)
changetimetimeTime of last change (readonly)
parentcustnumberThe ID of the parent customer
selleridnumberThe ID of the sales person
maingroupidnumberThe ID of the maingroup, see the API call GetMaingroups
startdatedateThe start date of a Customer
requestconsentboolIf the customer should be asked to consent to GDPR whenever the GDPR setup changes
mailimportboolIf 1 then mail for this customer will be imported by Microbizz

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idnumberFile ID in Microbizz
titlestringDocument title, eg. “My Picture”
filenamestringOriginal filename of document, eg. “mypicture.jpg”
pathstringThe complete path of the filename as it is stored in the Microbizz system local folder structure
typestringDocument type (ex. “pdf”, “jpg”, “xml”) or “unknown”
sizenumberDocument size in KB
createdatedateDocument create date (readonly)
createtimetimeDocument create time (readonly)
thumbbinaryThumbnail of the file, base 64 encoded
folder_refnumberThe ID of the folder which contains this document
ispublicboolean1 if the file is visible on the extranet
modcodestring
objectidnumber

...

idnumberID of the invoice
numberstringThe Invoice number
requisitionstring
customeridnumberThe ID of a Customer in Microbizz
customertextstringThe name of the Customer
useridnumberThe ID of a user in Microbizz
usertextstringThe name of the user
selleridnumberThe ID of the user who is the seller
sellertextstringThe name of the user who is the seller
teamnumberThe ID of the team to whom the invoice belongs
fromnamestringAddress 
fromaddressstring
fromaddress2string
fromzipstring
fromcitystring
fromcountrystring
frompersonstring
fromemailstring
tonamestringAddress
toaddressstring
toaddress2string
tozipstring
tocitystring
tocountrystring
topersonstring
toemailstring
toeanstring
deliverynamestringAddress
deliveryaddressstring
deliveryaddress2string
deliveryzipstring
deliverycitystring
deliverycountrystring
additionaltext1stringText that describes the invoice
additionaltext2stringText that describes the invoice
totalsumnumberThe total sum of the invoice lines
payment_currencystring
remaindernumber
bookeddatedate
paiddatedate
duedatedate
invoicedatedate
paymentterms_outnumber
layout_outnumber
paymentterms_innumber
layout_innumber
ispostedbool
ispayedbool
iscreditbool

iserror

boolIf this invoice failed
errortextstringThe error text from when the invoice failed
bouncetextstring
theirrefstring
remoteidstring
nonstickbool
createdatedate(readonly)
createtimetime(readonly)
changedatedate(readonly)
changetimetime(readonly)


invoiceline

idnumberID of the invoice line
customeridnumberID of the customer to which this line should be invoiced
related_customeridnumberID of the customer which this line regards. This can differ from the customerid if you redirect your invoicing from one customer to another.
invoiceidnumberThe ID of an invoice
todoidnumberIf the invoice line can be attached to a todo then this holds the ID of the todo
datedateDate of the invoice line
linetextstringText of the invoice line
productstatusnumberThe product use status for the product behind this invoice line
stocknumberA reference to a stock from where the product is removed.
discountnumberA discount to be applied to the line. 0 = no discount, 100 = 100 % discount.
itemnumberstringItem number of the invoice line (product number)
countnumberItem count of the invoice line
pricenumberPrice per unit in lowest local currency (typically Danish ører). This price is before any discount.
unitsstringThe product unit

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idnumberPerson ID in Microbizz
firstnamestringPerson first name
lastnamestringPerson last name
addressstringPerson address
address2stringPerson address2
zipstringZip
citystringCity
countrystringCountry
phonestringPhone no.
mobilestringMobile.
faxstringFax no.
wwwstringWeb address
emailemailEmail.
secondary_textstringA secondary text describing this item; this is used as the search text
createdatedateDate created (readonly)
createtimetimeTime created (readonly)
changedatedateLast change date (readonly)
changetimetimeLast change time (readonly)
typeidnumberThe ID of the person type in Microbizz, see GetPersonTypes
typetextstringTextual representation of the person type
isdeletedboolIf the person is deleted/deactivated
requestconsentboolIf the person should be asked to consent to GDPR whenever the GDPR setup changes
teamnumberreference to the team the person is a part of.

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idnumberId of this production entry in Microbizz
useridnumberWho is going to work on the todo? User ID
todoidnumberWhich todo? Todo ID
todotextstringA textual representation of the todo. (readonly)
secondary_textstringA secondary text describing this item; this is used as the search text
datedateDate of work.
timetimeTime of work.
placestringPlace of work. DEPRECATED.
durationinminutesnumberDuration of work in minutes.
lockedboolIf the production is locked
visitedboolIf the production has been visited by the user (readonly)
activitycolorstringThe colour to use when displaying this entry
createdatedateThe date when this was created (readonly)
createtimetimeThe time when this was created (readonly)
displaytimestringFor normal planning this holds starttime and endtime (eg. “09:00 - 12:00”); for full day planning it holds the string “Full day” or similar
typeboolean1 if this is a full day planning, 0 if it is a normal planning

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idnumberInternal Microbizz product use status ID
numbernumberThe project #
workareaidnumberInternal Microbizz workarea ID
workareatextstringName of the workarea
customeridnumberInternal Microbizz customer ID
customertextstringName of the company
titlestringThe name of the project
descriptionstring
addressstring
address2string
zipstring
countrystring
stateidnumberInternal Microbizz project state ID
statetextstring
isclosedbool
prioritynumber
estimatenumberEstimate in minutes
useridnumberInternal Microbizz user ID
usertextstringThe name of the user
teamnumberInternal Microbizz team ID
isdeletedbool
ispublicbool
requisitionstring
startdatedate
deadlinedate
closedatedate
projecttypenumberInternal Microbizz project type ID
personidnumberInternal Microbizz person ID
persontextstringThe name of the contact person
longitudefloat
latitudefloat
invoicepolicynumberInternal Microbizz invoicepolicy number
pricenumber
createdatedate(readonly)
createtimetime(readonly)
changedatedate(readonly)
changetimetime(readonly)

projectactivity

idnumberInternal Microbizz projectactivity ID
titlestringThe name of the activity
projectidstringInternal Microbizz project ID
projecttextstringThe name of the project
objecttypestringThe type of object that is attached to this activity, either todo or event or empty
objectidnumberThe ID of the object
parentidnumberThe ID of the parent activity or 0
parenttextstringThe name of the parent
startdatedate
enddatedate
durationnumberDuration in days
estimatenumberEstimate in minutes
progressnumberProgress from 0 - 100
createdatedate(readonly)
createtimetime(readonly)
changedatedate(readonly)
changetimetime(readonly)

projecttemplate

idnumberThe Microbizz ID of the project template
titlestringThe title of the project template
typenumberThe ID of the project type, see GetProjectTypes

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idnumberThe Microbizz ID of this repeat
todoidnumberThe Microbizz ID of the todo that this repeat belongs to
useridnumber

The Microbizz ID of a user (repeat only)

usertexttextThe name of the user (repeat only)
repetitiontextSee How do I import repetitions on tasks? for details
isdeletedbool1 if this has been deleted
createdatedate(readonly)
createtimetime(readonly)
changedatedate(readonly)
changetimetime(readonly)


team

idnumberTeam ID in Microbizz
titlestringTeam title
remoteidstring

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idnumberQuotation ID in Microbizz
numberstringThe quotation number
titlestring
customeridnumberThe Microbizz ID of the company
customertextstringThe name of the company
useridnumberThe Microbizz ID of the seller
usertextstringThe name of the seller
requisitionstring
unitidnumberThe Microbizz ID of a unit
teamnumberThe Microbizz ID of the team
todorefnumberReference for todo object.
todorefsArrayReference for all todos associated with the salescontract
contracttextlstringThe description of the quotation
contracthtmllstringThe description of the quotation as HTML. (readonly) 
startdatedate
expecteddatedate
phaseidnumberThe Microbizz ID of the phase
phasetextstringThe name of the phase
stateidnumberThe Microbizz ID of the state, readonly
statetextstringThe name of the state
personidnumberThe Microbizz ID of the responsible person
persontextstringThe name of the person
typeidnumberThe Microbizz ID of the type of the quotation
typetextstringThe textual name of the type
createdatedate(readonly)
createtimetime(readonly)
changedatedate(readonly)
changetimetime(readonly)

This object may include custom fields.

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idnumberQuotation ID in Microbizz
contractidnumberThe Microbizz ID of the quotation
countnumberThe number of items to add
unitsstringThe units, eg. 'kg' or 'liters' or whatever
itemnumberstringThe product number
basepricenumberRead only
baseprice1numberWriteable baseprice, only allows a single value, not monthly values
costpricenumber
discountnumberThe discount in %
itemnamestringThe name of the product
notestring
issubscrbooleanIf the line is a subscription
createdatedate(readonly)
createtimetime(readonly)
changedatedate(readonly)
changetimetime(readonly)


serviceprotocol


idnumberProtocol ID in Microbizz
titlestring
qfidscollectionList of questionform IDs to be completed in the specified order
serviceagreementidnumber
taskreqnumber1 if it is required to select a task; 0 if it isn't required; 2 if the app shouldn't ask at all
typestringEither "service" or "inspection"

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idnumberTodo ID in Microbizz
numberstringTodo number in Microbizz
workareaidnumberWorkarea ID. if set to an invalid workarea id. the id will be set to a random workarea to avoid todo failure.
workareatextstringA textual representation of the workarea (readonly)
customeridnumberCustomer ID.
customertextstringA textual representation of the customer name. (readonly)
iconscollection[number]A list of icon IDs to show on this todo.
iconlinkscollectionA list of links for the icons
checkpointscollection[number]A list of checkpoints to complete when checked in on this todo
titlestringTitle
secondary_textstringA secondary text describing this item; this is used as the search text
addressstringAddress
address2stringSecond address-line
zipstringZip
citystringCity
countrystringCountry
descriptionlstringLonger description
htmldescriptionlstringLonger description, HTML formatted (from 2020 Q3); text specified in description will be converted to HTML
stateidnumberState of todo ID.
statetextstringA textual representation of the todo state. (readonly)
isclosedbooleanIndicates if todo is closed.
canclosebooleanIndicates if the todo can be closed from an external system, such as an mobile phone
isacceptedbooleanIndicates if todo is accepted as closed.
prioritynumberPriority.
estimatenumberEstimate in minutes.
timeusagenumberTime used in minutes.
useridnumberResponsible for todo. User ID.
closedby_useridnumberUser ID of user who closed this task.
usertextstringResponsible for todo in text. (readonly)
teamnumberTeam ID reference
subtodoscollection [number]ID of all subtodos to this todo (readonly)
parenttodonumberID of a parent todo to this todo, if non-0 then this is a subtask to another task
ispersonalbooleanIndicates that this todo belongs to the current user. (readonly)
isdeletedbooleanIndicates if the todo should be shown or not. If this is true, then the todo should be considered as deleted. (readonly)
isprivatebooleanTodo is private?
ispublicbooleanTodo is public?
requisitionstringRequisition number
startdatedateStart date.
deadlinedateDeadline.
closedatedateClosed date
personidnumberThe Microbizz ID of the person who is the contact person
persontextstringThe name of the person who is the contact person. This field is read-only.
temperaturenumberTodo temperature. (readonly)
alertradiusnumberGeofence radius (in meters) around this todo
longitudefloatGPS longitude
latitudefloatGPS latitude
invoicepolicystringSee the table below for the possible values
pricenumber
next_invoicedatedateDate for next invoice (if task is repeating)
tasktypenumber1=AdHoc; 2=Repeat, exact; 3=Repeat, loose; 5=Project
createdbynumberid of user which created the task.
createdatedateDate created (readonly)
createtimetimeTime created (readonly)
changedatedateLast change date (readonly)
changetimetimeLast change time (readonly)
qfonclosenumberFor app: Question form ID of question form to present on close of this todo.
qfoncheckoutnumberFor app: Question form ID of question form to present on checkout from this todo
qfoncheckout_requiredboolIf the question form in qfoncheckout is required or not
internalsubscriberscollection[number]List of user IDs of the subscribers
externalsubscriberscollection[number]List of person IDs of the subscribers
addressescollection[ address ]List of other addresses that are relevant
competencessetList of competences and the minimum required level for each competence
seperate_invoicebooleanSet to 1 if the task should be on a sep. inv. instead of on an inv. with other tasks for the same company
placenamestringThe name of the delivery place
additionaluseridscollection[number]List of IDs of additional users
contactnamestringName of contact person, if Microbizz is setup to not use the personid field
contactphonestringPhone of the contact person, if Microbizz is setup to not use the personid field
nextactiondatedateDate of next planning, readonly
nextactiontimetimeTime of next planning, readonly
lastactiondateDate of last planning, readonly
projectidnumberID of a project (only if the Project module is enabled; this is not the parenttodo)
projectgroupidnumberID of a projectactivity of type group
projecttextstringThe name of the project, see projectid
projectgrouptextstringThe name of the projectactivity, see projectgroupid
plannedtocollection[number]List of users for whom this task is planned
parenttodo_ns_numberstringThe task # of the parent task, if any
accord_isaccordboolIf this task uses accord, readonly
accord_minutesnumberAccord minutes, readonly
accord_totalvaluenumberTotal value of accord, readonly
accord_payednumberTotal value payed, readonly
accord_ratenumberAccord rate, readonly
accord_settledatedateDate of accord payment, readonly
invoice_customeridnumberThe Microbizz ID of the "payment company"
acceptbynumberThe Microbizz ID of the user who approved the task, or 0 if not approved
slaidnumberThe Microbizz ID of the type of SLA, or 0 if SLA is not used, readonly
slatextstringThe name of the SLA type, if SLA is used, readonly
sla_startdatedateWhen the SLA clock was started, if SLA is used, readonly
sla_starttimetimeWhen the SLA clock was started, if SLA is used, readonly
sla_deadlinedatedateThe deadline of the SLA, if SLA is used, readonly
sla_deadlinetimetimeThe deadline of the SLA, if SLA is used, readonly

...

idnumberTool ID in Microbizz
namestringTool name
secondary_textstringA secondary text describing this item; this is used as the search text
useridnumberUser ID of responsible user. Please note that the responsible user, is not always the same as the person carrying the tool.
usertextstringA textual representation of the responsible user. (readonly)
carrier_useridnumberUser ID of user carrying the tool. If this is 0 or not present, the tool is currently not carried. (readonly)
carrier_usertextstringA textual representation of the user carrying the tool. (readonly)
is_carrierbooleanTrue of the current user is the carrier. (readonly)
containedinnumberTool ID of the tool in which this tool is contained.(readonly)
containedintextstringA textual representation of the tool in which this is contained. (readonly)
is_installedbooleanIndicates if this tool is installed somewhere. (readonly)
installed_placetextstringA textual representation of where this tool is installed. (readonly)
numberstringTool number
codestringTool code
classstringTool class (readonly)
groupidnumberID of tool group
groupstringTool group (readonly)
makestringTool make
modelstringTool model
serialnumberstringTool serial number
nextservicedateDate of next service
lastservicedateDate of last service
isdeletedbooleanIndicate if the tool is deleted
longitudefloatGPS longitude of the last known position of this tool.
latitudefloatGPS latitude of the last known position of this tool.
createdatedateDate created (readonly)
createtimetimeTime created (readonly)
changedatedateLast change date (readonly)
changetimetimeLast change time (readonly)
qfonsetdownnumberFor app: Question form ID on question form to present on set down of this tool.
attachedcustomeridnumberCustomer ID
customeridnumberThe Microbizz ID of the “place of home”
todoidnumberTodo ID, if multiple then see todoids
todoidsarrayA collection of Todo IDs, the tasks that are currently associated with the equipment
barcodestringTool barcode
personidnumberID of a Person
persontextstringThe name of the contact person
iconscollection[number]The IDs of the custom fields of types "icon" or "icon url" that are set
iconlinkssetThe URLs for custom fields of type "icon url" that are set
partslistcollection[ 20250915 ]List of parts in the parts list for the equipment type
serviceprotocolscollection[number]The IDs of the service protocols that are available
stateidnumberThe ID of the current state
statetextstringThe name of the current state
servicestatusnumber1=serviced, 2=not serviced, 3=service soon, 4=past service
picturestringImage of tool as base64 encoded image data. Please note that only some commands return this field.
activebooleanIf the tool is active or not.

...

idnumberThe Microbizz ID of the thread
objecttypestring
objectidnumber
titlestringThe title of the thread
ispublicboolIf the thread should be shown on the extranet and elsewhere
isdeletedbool1 if the thread has been deleted
isunreadbool1 if the current user hasn't read all the messages in the thread
tagscollection[string]List of tags, each tag is a short text
lastmessagedatedateDate of last message
lastmessagetimetimeTime of last message
createdatedate(readonly)
createtimetime(readonly)
messagescollection[ 20250915 ]
externalsubscriberscollection[number]List of person IDs of subscribers
internalsubscriberscollection[number]List of user IDs of subscribers

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idnumberUnit ID in Microbizz
titlestringTitle of the unit
customeridnumberID of a customer in Microbizz
customertextstringThe name of the customer
processidnumberID of the process in Microbizz
processtextstringName of the process
useridnumberID of the user in Microbizz
usertextstringThe name of the user
phaseidnumberThe ID of the phase in Microbizz
phasetextstringName of the phase
isclosedbool
startdatedateDate created
nextdeadlinedateDate created
finaldeadlinedateDate created
closedatedateDate created
createdatedateDate created (readonly)
createtimetimeTime created (readonly)
changedatedateLast change date (readonly)
changetimetimeLast change time (readonly)


user


idnumberUser ID in Microbizz
fullnamestringFull name
initialsstringInitials
usercodestringA number identifying the user, such as an employee-number
emailemailEmail / login.
passwordstringPassword. Please note that Microbizz only stores hashes of passwords, so when receiving a user type, the password field will always be blank.
mobilestringMobile phone number
mobilepinstringMobile pin code for the mobile app.
allowsmsbooleanIs the user allowed to SMS to the system
isactivebooleanIs the user active.
isadministratorbooleanIs the user an administrator.
licensetypestringEither Full or Mobile or Passive
createdatedateDate created (readonly)
createtimetimeTime created (readonly)
changedatedateLast change date (readonly)
changetimetimeLast change time (readonly)
usertypeidnumberThe ID of the user type
usertypetextstringThe name of the user type, eg. “Administrative personelle”
usertypecolorstringThe color used to indicate the user type
stdteamidnumberThe ID of the home team for this user
addressstringThe address of the user
address2stringged
zipstring
citystring
countrystringThe address of the user
birthdatedateBirthdate of user
hiredatedateThe date the user was hired
senioritydatedateThe senioritydate of the user
deactivationdatedateIf the user is deactivated this was the date of the deactivation.
competencesset

List of the competences that apply to this user, and the level for each, e.g. {2:5,1:4}  means that the user has level 5 of the competence with ID=2, and level 4 of the competence with id=1, see the API call GetCompetences

requestconsentbooleanIf the user should be asked to consent to GDPR whenever the GDPR setup changes

...

idnumberWorkpool entry ID in Microbizz
todoidnumberTodo ID in Microbizz
titletitleTitle of the Todo
deadlinedate
estimatenumberNumber of minutes
changedatedate(readonly)
changetimetime(readonly)
createdatedate(readonly)
createtimetime(readonly)


ticket

idnumberTicket ID in Microbizz
numberstringTicket number in Microbizz
accountidnumberAccount the ticket is assigned to
customeridnumberThe id of the customer the ticket belongs to
namestringThe name of the ticket
statenumberThe number of the state
statenamestringThe name of the state
stateidnumberThe id of the state
statetextstringThe description of the state
typeidnumberThe id of the type
typetextstringThe name of the type.
tagsarrayThe array of text tags
usernumberThe user who created the ticket
original_ticketidnumberThe ticket id the ticket may have been created from
ticketnumbernumberThe number of the ticket.
personidnumberThe person id of the person assigned to the ticket
phonenumberstringThe phone number of the person assigned to the ticket
closedatedateThe closing date.
closetimetimeThe closing time
closedby_useridnumberThe id of the user who closed the ticket.
createdby_useridnumberThe id of the user who created the ticket.
closedbooleanIf the ticket is closed
pendingbooleanIf the ticket is pending
emailstringThe email of the contactperson
lastestemailfromstringLast email to this ticket
lastestemailbodystringLast email text.
lastestemailsubjectstringLast email subject
latestemaildatedateLast email date of recieving.
lastnotestringLast note text
lastresponsiblechangedateDate of responsible change
lastmaildatedateDate of last recieved mail
laststatechangedateDate of last state change
lastnotetimetimeTime of last note
lastresponsiblechangetimetimeTime of last responsible change
lastmailtimetimeTime of last mail recieved
laststatechangetimetimeTime of last state change.
lastcommtimetimeTime of last communication
usersarrayArray of relevant users for the ticket.
timesincelaststringTime for last communication
todosarrayArray of tasks assigned to this ticket.
registrationtimenumberTime in minutes of how much is registered.
invoicedtimetimeThe of minutes invoiced so far.
invoicepolicystringThe policy used for invoicing. based on the customer.
sourcestringThe text the number displays.
sourceidnumberA number indicating where the ticket was from.
descriptionstringThe full description of the ticket.
createdatedateDate of creation (readonly)
createtimetimeTime of creation (readonly)
changedatedateDate of latest change. (readonly)
changetimetimeTime of latest change. (readonly)