Error messages

If you receive the following error prompt when using the route planning module

Example of error message

Check the user is working in the planned period

Workweek

Ensure that the planned user has an associated working week.

Go to the search bar and type the user name

Click on the user under the heading Users

Check the user workweek as shown below

Work plan

Ensure that the planned user is working

Click on the WORK PLAN tab

Search for the user

Ensure that the user is available to work