Contact points
- Service desk (support): Microbizz functionality, integrations, demo etc.
- Microbizz Solution Center: Industry solutions, proposal, methodology etc.
- Sales (Partner): Commercial, contract, license etc.
Opening hours
All weekdays (excluding public holidays, Christmas Eve, New Year’s Eve and Constitution Day (5th June))
Monday - Thursday: 8:30-16:00 DK time zone
Friday: 8:30-15:30 DK time zone
Service desk (support)
Service Desk is the focal point for:
- Microbizz issues e.g. functionality, modules, integrations, demo
- Microbizz events i.e. disturbances or potential interference in the availability of services, or quality
- Microbizz service requests e.g. change requests, training, and consultancy ordering
Contact form
Ventu Ekstranet: ekstranet.microbizz.dk
Mail: support@microbizz.dk
Phone: +45 7023 5323 – Option 1
Online knowledge base
Topic | Online assistance |
---|---|
API | Micropedia |
App | Micropedia |
Demo environments | Partner Portal |
Demo scripts | Partner Portal |
Ekstranet | Micropedia |
Forms | Micropedia |
Integrations | Micropedia |
Microbizz functionality | Micropedia |
Microbizz modules | Micropedia |
Support | Micropedia |
Training | Partner Portal |
Microbizz solution center
The Microbizz solution center is the center of excellence. Assisting with:
- Industry solution inquiries
- Methodology inquiries
- Proposals inquiries
Contact form
Ventu Ekstranet: ekstranet.microbizz.dk
Phone: +45 7023 5323 – Option 2
Topic | Online assistance |
---|---|
Industry solutions | Currently not available |
Presales & Delivery Methodology | Partner Portal |
Proposals | Currently not available |
Sales (Partner)
Sales is the focal point for
- Commercial inquiries - e.g. pricing, special terms & conditions, and sales support
- Licensing inquiries
Contact form
Ventu Ekstranet: ekstranet.microbizz
Mail: da@ventu.dk
Phone: +45 60 20 88 35
Topic | Online assistance |
---|---|
Customer contract | Partner portal |
License calculation | TBA |
Licensing | Partner Portal Licensing |
Partner contract | Currently not available |