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Contact points

  • Service desk (support): Microbizz functionality, integrations, demo etc.
  • Microbizz Solution Center:  Industry solutions, proposal, methodology etc.
  • Sales (Partner): Commercial, contract, license etc.

Opening hours

All weekdays (excluding public holidays, Christmas Eve, New Year’s Eve and Constitution Day)

Monday - Thursday: 8:30-16:00 DK time zone
Friday:                       8:30-15:30 DK time zone

Service desk (support)

Service Desk is the focal point for:

  • Microbizz issues e.g. functionality, modules, integrations, demo
  • Microbizz events i.e. disturbances or potential interference in the availability of services or quality
  • Microbizz service requests (Change Requests, training, and consultancy ordering)

Contact form

Ventu Ekstranet: ekstranet.microbizz.dk
Mail: support@microbizz.dk
Phone: +45 7023 5323 – Option 1

Online knowledge base

Topic

Online assistance

API

Micropedia

App

Micropedia

Demo environments

Partner Portal

Demo scripts

Partner Portal

Ekstranet

Micropedia
FormsMicropedia

Integrations

Micropedia

Microbizz functionality

Micropedia

Microbizz modules

Micropedia

Support

Micropedia
TrainingPartner Portal

Microbizz solution center

The Microbizz solution center is the center of excellence. Assisting with:

  • Industry solution inquiries
  • Methodology inquiries
  • Proposals inquiries

Contact form

Ventu Ekstranet: ekstranet.microbizz.dk
Phone: +45 7023 5323 – Option 2

Topic

Online assistance

Industry solution Construction (CON)

Currently not available

Industry solution Facility Management (FM)

Currently not available

Industry solution Service Maintenance (SM)

Currently not available

Presales & Delivery Methodology

Partner Portal
ProposalsCurrently not available

Sales (Partner)

Sales is the focal point for

  • Commercial inquiries - Like pricing, special terms & conditions, and sales support
  • Licensing inquiries

Contact form

Ventu Ekstranet: ekstranet.microbizz.dk
Mail: da@ventu.dk
Phone: +45 60 20 88 35

Topic

Online assistance

Customer contractPartner portal

License calculation

TBA

Licensing

Partner Portal Licensing

Partner contract

Currently not available
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