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- Service desk (support): Microbizz functionality, integrationserrors, demo etc.
- Microbizz Solution Center: Industry Customer Experience: Industry solutions, proposalmethodology, methodology etc.
- Sales (Partner)& Marketing: Commercial, contract, license etc.
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All weekdays (excluding public holidays, Christmas Eve, New Year’s Eve and Danish Constitution Day (5th June))
Monday - Thursday: 8:30-16:00 DK time zone
Friday: 88:30-15:30 DK time zone
Service desk (support)
Service Desk is the focal point for:
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Contact
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Ventu Ekstranet: ekstranet.microbizz.dk
Mail: support@microbizz.dk
Phone: +45 7023 5323 – Option 1
Online knowledge base
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Topic
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Online assistance
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API
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App
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Demo environments
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Demo scripts
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Ekstranet
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Integrations
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Microbizz functionality
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Microbizz modules
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Support
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Microbizz solution center
The Microbizz solution center is the center of excellence. Assisting with:
- Industry solution inquiries
- Methodology inquiries
- Proposals inquiries
Contact form
Ventu Ekstranet: ekstranet.microbizz.dk
Phone: +45 7023 5323 – Option 2
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Topic
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Online assistance
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Industry solution Construction (CON)
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Industry solution Facility Management (FM)
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Industry solution Service Maintenance (SM)
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Presales & Delivery Methodology
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Sales (Partner)
Sales is the focal point for
- Commercial inquiries - Like pricing, special terms & conditions, and sales support
- Licensing inquiries
Contact form
Ventu Ekstranet: ekstranet.microbizz.dk
Mail: da@ventu.dk
Phone: +45 60 20 88 35
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Topic
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Online assistance
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License calculation
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Licensing
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Partner contract
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Option 1 (service desk issues)
Option 2 (other issues)