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  • Edit: Used to edit the user information
  • Mobile auto-configuration: Used to give a user access to the mobile app
  • Become user: It's possible for an Administrator to log on as any user through this function
  • Deactivate: When a user is no longer needed it can be activated here. You will then be asked to choose a new existing user whom the responsibility will be transferred toSee below for details.
  • Delete: You can delete a user here
  • Reset password: Reset the user's password; this will send a mail to the user with a link where they can enter a new password
  • Configure: Used to configure some integrations
  • Less:/more Show more/less of these buttons

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Notice that when doing free text search, and the search text is 1 or 2 chars, users will only match if their full name, email or employee number begins with the search text. So searching for "Pl" will not find "Robert Plant", because "Pl" is only 2 chars and so the start of the full name must match. 

Deactivate user

Below is a list of the most important responsibilities that are affected by deactivation. Notice that you may choose to transfer/reassign some of the user's responsibilities to another user; if you don't do this the responsibilities will simply have the user field cleared.

  1. CRM: the field "our reference" is reassigned
  2. Tasks: "repeat - loose" repetition: the "Send to" field is cleared
  3. Tasks: reponsible and additional users and subscribers and repetiions are reassigned
  4. Hours module: future worksheets are closed
  5. Planning module: route assignments are reassigned
  6. Planning module: planning is reassigned
  7. Calendar events are reassigned
  8. Reminders: reminders are reassigned
  9. Pending question forms with "feedback to" are set to not do feedback
  10. Checkin: checked out from whatever the user is checked in on
  11. Equipment: equipment and reservations are reassigned; all taken tools are set down
  12. Report: report mails are reassigned
  13. Project: projects are reassigned
  14. Sales module: calls are reassigned, quotations are reassigned
  15. Process modul: reassigned
  16. Scheduled Inspections are reassigned
  17. Course module: future lessons are affected
  18. User signature is cleared