Page Comparison

Compentences are used to better assign tasks to users that have the necessary knowledge and expertise to undertake them.

Manage competences

Accessing competences is done by accessing the SETTINGS > COMPETENCES menu.

In the same menu, it's possible to edit and delete the existing competences.

Image Modified

Creating a competence

Image Modified

To create a new competence you need to fill out following:

• Title: The title of the competence

• Category: The category of the competence

• Type: Choose from one of the following options:

  • Enable/disable: Enable or disable the competence when desired
  • Multi level: Use different levels of expertise within the competence
• Module: Choose one of the following modules you want the competence to be assigned to:
  • User
  • Equipment
  • CRM

Edit a competence

Editing a competence happens in the same menu. Just click on the pencil or directly on the title to enter edit mode.

Image Modified

Assign competence

You can assign the competence, you just need to edit up to three objects:

• User
• Task
• Equipment
• CRM

User objects

Image Modified